Extended support when mapping Get with salesforce lookup fields

Last updated Aug 19 2018

Up till now when trying to fetch a Lookup name from Salesforce you could only map to its record ID, and since the ID is of no interest to your form fillers you would need to create formula fields in Salesforce to get the Lookup’s name, or use more ‘Get’ actions to reach this data.
In this version we’ve enabled you to map the same Lookup only now you can reach any related field three levels deep. (a field in the same level, and 2 levels above it). What’s great about it is that it can be done in the same Get action, without adding formula fields, without additional Get actions, saving you time and API calls.

For example: The ‘Case’ object in Salesforce contains a ‘Contact name’ lookup, that shows which contact is the owner of this case.
Until now, when using the "Get" integration mapping you could only fetch the Contact ID,  so 
you were forced to create a formula that was pulling the account name based on this account id.

As of this version this is absolutely not required and you can simply use the same mapping object in your Salesforce integration to choose any of the related fields that the lookup field  possess and have it nested up to 3 levels deep!

For example: when setting up your Get integration mapping to 'Contact' object fields, You can now also fetch the Parent Account name  (which is a Lookup) from within the 'Contact' object :
You could easily go from Contact to accountid to parentaccountid and then to 
account name. 
...and Voila!

Read more about mapping fields in the Get integration with Lookup fields

Enjoy!


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