When a filler submits your form it’s usually fast - Less than half a second and “puff” - it’s submitted.
But there are cases when it can take a bit longer, for example, if your fillers are uploading files’ or if you have a DNS issue or an unstable network connection. In these cases, a “Time out” can sometimes occur, causing your submission to be stuck/lost.
This is why we’ve added a new feature to our form settings called: Auto Retry. (in the “On submit” category).
So if you know that users have an unstable connection or need to upload large files you can simply turn on this option. If FormTitan will detect a problem when the form is submitting it will wait 4 seconds and then try to submit it again for you. If it still detects a problem - it will try again one more time.
Enjoy!
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