Do not save the data in my account - HIPAA Compliance

Last updated Aug 21 2017

When you collect data using a FormTitan form, the data entered in it is stored, by default, in your account. This enables you to edit and analyze your data, add payment integration option etc.
This is all good and well, however - what do you do if you do not want the data to be saved?
This is easy - FormTitan offers you an option to stop saving the data.
Yes- you will still get data in your emails, and yes - push integrations will still work.
However, if you enter your "my submissions" page - you will see empty rows in the grid. (showing "created date" for each empty data row).

Who is this feature good for?

Businesses, organizations and even private people who need to deal with delicate information, without saving it. For example, health services that comply with HIPAA standard for protecting sensitive patient data and are not allowed to store the data.

Following are steps to stop saving your data:

1- Sign in to your FormTitan account.
2- Enter your form in the form builder.
3- Open your "Form Properties" > Settings" > "Optimization" Category > don't save the data
4- Turn on the "don't save the data" checkbox.
5- Since this change is really important, and data that is not saved will not be restored, you will be asked to confirm this action.
CommentsLogin Required
  • Saurum Sergey02/12/2020 04:57
    Auto PDF requires the data to be stored on our end. When the dont save the data turned on it means, we dont have the data and we can not do auto pdf but only manual/dynamic/word
  • Toronto Artscape Inc02/11/2020 21:57
    When "Don't save the data" is enabled, file uploads from AutoPDF or PDF Mapping to Salesforce fails with the following message. Is this a bug? Files (create) - Upload Application REQUIRED_FIELD_MISSING: Required fields are missing: [VersionData]: Required fields are missing: [VersionData]
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