404 after embeded form is submited

Hi, We embedded a form in our website. There is no redirect in settings. After it submits I get an 404 error. There are no error logs. How do I troubleshoot ? Please advise, thanks

Asked by Eudald Lerga on 06/09/2020 19:12
Provide an answerLogin Required
View answers
  • On the titan home page, you got on the bottom left small chat box.
    Saurum Sergey Answered 06/10/2020 14:34
  • Hi Benny, how do I access the chat?
    Eudald Lerga Answered 06/10/2020 14:30
  • Please contact us via the online chat, we need to see the form URL.
    Saurum Sergey Answered 06/10/2020 03:57
  • Thank you Benny, I set up the URL redirect On Submit and now I don't get the 404 but still no data is recorded. I sent an email with login credentials to support.
    Eudald Lerga Answered 06/10/2020 03:36
  • 2min of submit will timedout, but perhaps only the thank you URL is wrong, send me the form URL so I can check. the thank you /post submit url/redirect must start with http or https...
    Saurum Sergey Answered 06/09/2020 19:45
  • Thanks Benny, it is a password protected page. The form displays correctly so I guess it is not a bad URL. In case 2, what could cause the timeout? The form works fine when I submit it from its URL.
    Eudald Lerga Answered 06/09/2020 19:33
  • Thanks Benny, it is a password protected page. The form displays correctly so I guess it is not a bad URL. In case 2, what could cause the timeout? The form works fine when I submit it from its URL.
    Eudald Lerga Answered 06/09/2020 19:31
  • 404 means few things 1- bad url 2-timeout Can you share your website url ?
    Saurum Sergey Answered 06/09/2020 19:13
Didn’t find what you were looking for?
Try the following for assistance or Use the Search box.