Nicola Clarke
Questions (2)
Answers (3)
  • I received a report about a form I have published on my org's website that is preventing someone from submitting a required field because the text that is formatted above it is overlapping...
    Asked on 02/04/2021 16:45
    Views 396
    Answers 1
    • Saurum Sergey Answered 02/04/2021 16:50
      Hello, I assume your form content is bigger than your actual form size so it will overlap, you can try to increase the size/spaces or you can use our PS team for this purpose.
  • I embed the form on a website page and I keep getting a 404 Page Not Found error and no form appears.
    Asked on 02/16/2021 19:08
    Views 429
    Answers 6
    • Saurum Sergey Answered 02/19/2021 08:40
      Your mistake is unknow as your code is good but its not the same one you are using on your site, for this we will need to identify the source of the problem in your actual site.
    • Nicola Clarke Answered 02/17/2021 14:02
      Is it incorrect to copy the code provided when I publish the form? This is what I have always done. I'm unclear how this is my mistake.
    • Saurum Sergey Answered 02/17/2021 13:51
      404 is due to wrong URL only, you can schedule a technical session via PS and we will help to find your mistake: https://formtitan.com/ProfessionalServices Please also verify you used https://
    • Nicola Clarke Answered 02/17/2021 13:49
      I continue to get the 404 Page Error even after confirming I have copied the correct code. Please provide some guidance.
    • Nicola Clarke Answered 02/16/2021 19:14
      I copied the code generated exactly.
    • Saurum Sergey Answered 02/16/2021 19:09
      404 means, wrong URL, goto publish and verify you got the right version.
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