Dana Naudain
Questions (4)
Answers (0)
  • Hi, I have implemented a recurring payment using Stripe and I am using the webhook URL that you provide once the payment integration is set up. I wonder if I can access the data sent through Stripe webhook because I will like to use it to update data in Salesforce. Currently, every time I create a subscription, only the first payment can be used to update data in salesforce, any subsequence payment can not be used.
    Asked on 09/20/2019 16:36
    Views 682
    Answers 2
    • Saurum Sergey Answered 09/20/2019 16:44
      https://support.formtitan.com/topics/Videos/Payment_Integration_videos/Stripe_integration_for_recurring_payment_with_Formtitan
    • Saurum Sergey Answered 09/20/2019 16:38
      Actually, you are wrong, we are listening to all of the events and upon every payment you can use a push to update your salesforce objects, you can also use the stripe fields! via Payment Headers
  • Whenever a customer's card is declined, is there a way to set up a notification for the customer/end user to let them know that their card has been declined upon submission?
    Asked on 05/14/2020 14:32
    Views 406
    Answers 1
    • Saurum Sergey Answered 05/14/2020 14:55
      What gateway provider are you using?
  • Is there anyway to recover an accidentally deleted form?
    Asked on 01/19/2021 20:54
    Views 502
    Answers 1
    • Saurum Sergey Answered 01/20/2021 05:06
      Under my account-recovery center,choose forms, locate your form and recover
  • How do I change the maximum amount a donor can donate in the Other element
    Asked on 05/21/2021 19:34
    Views 342
    Answers 1
    • Gal Siloni Answered 05/31/2021 06:18
      The question is not clear please contact support@formtitan.com
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